Linearity
Linearity

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Getting Started

What is Linearity? Curve and Move explained

Linearity is a suite of two apps — Curve for vector design and Move for animation. They work together under one account, subscription, and set of files.

How to buy Linearity Curve on iPad

Linearity Curve is free to download on iPad. A Pro subscription unlocks all features and can be purchased directly from within the app via the App Store.

Student, education and startup pricing

Students, teachers, schools and institutions get 58% off the yearly Pro Plan. Groups of 10 or more get a custom plan with even greater savings.

Billing & Subscriptions

What happens to my files and access when I cancel

Cancelling your subscription doesn't delete your files. Your Pro access continues until the end of the billing period, and your projects remain in your account on the Free plan.

How to reactivate a cancelled subscription

If your Linearity subscription has lapsed or you previously cancelled and want to start again, here's how to resubscribe through the App Store or Stripe.

Stripe refunds

Subscriptions purchased on the web are billed through Stripe and handled by Linearity.

My subscription isn't showing after payment

If you paid but the app still shows Free, here's how to fix it depending on whether you purchased through the App Store or our website.

What does the "Billing Issue" email mean?

If you received a "Billing Issue" or "Action required" email from Linearity, it means we couldn't process your subscription renewal. Here's what caused it and how to fix it.

Accidental purchase — what to do

If you were charged for a subscription you didn't intend to start, or a trial converted to paid unexpectedly, here's how to request a refund through Apple or Linearity.

App Store refunds

If you bought your subscription through the Apple App Store, refunds are handled only by Apple. Canceling a subscription stops future charges, but does not automatically refund past payments.

App Store refund was declined

If Apple has declined your refund request, unfortunately there is nothing further we are able to do on our end.

Manage Stripe (web) subscription

If your subscription was purchased through our website, you can view and manage it anytime through our Stripe billing portal.

Manage App Store subscription

To cancel, resubscribe, or make changes to your App Store subscription, everything is handled through your Apple ID settings.

Stripe Subscription Not Linked to Your Account

If your Stripe subscription isn't showing up in your Linearity account, it may be linked to a different email address. This can be fixed by our support team.

Restore Your App Store Subscription

If your App Store subscription isn't showing up in Linearity, you can restore it in a few taps.

Cancellations

You can cancel your Linearity subscription at any time. How you cancel depends on where you originally purchased it.

Free trial

Linearity offers a 7-day free trial on the yearly plan, giving you full access to all features before you commit.

FAQ

Find answers to the most common questions about trials, subscriptions, cancellations and refunds.

Linearity Account

Verification link not working

If the email verification or sign-in link from Linearity isn't working, here's how to fix it.

Using Linearity as a guest user

You can start using Linearity right away without creating an account. Files are saved locally on your device, and you can create an account or log in at any time.

gmail.com and googlemail.com are treated as different accounts

If your subscription or files appear missing, it may be because gmail.com and googlemail.com are treated as separate email addresses in Linearity. Here's how to identify and fix the mismatch.

Changing Linearity account email

You can update the email address on your Linearity account at any time through your account settings.

Apple "Hide My Email"

If you signed in to Linearity with Apple, your account may be linked to a private relay email address rather than your real one. Here's what that means and how to manage it.

Using Linearity Across Apps and Devices

Linearity Curve and Linearity Move share the same account, so your files and subscription are available across both apps and all your devices as long as you're signed in with the same email.

Can't find your files

If your files have disappeared, they are most likely still there, just linked to a different Linearity account. Here's how to track them down.

Delete your account

You can delete your Linearity account directly from within the app. The process includes a 30-day grace period before anything is permanently removed.

Product FAQ

Exporting your work

How to export files from Linearity Curve, which formats are available, and what to do if export isn't working.

What's included in Free vs Pro

A summary of what you can do on the Free plan and what unlocks with a Pro subscription in Linearity Curve and Move.

How cloud sync works across your devices

Files in your Linearity account sync automatically across all your devices. Here's how it works and what to do if files aren't appearing.

Troubleshooting

How to Create and Send a Stackshot for Troubleshooting

If Linearity Curve becomes unresponsive, freezes or experiences performance issues, a stackshot can help our developers identify the cause. This guide explains how to generate a stackshot on your device and send it to our support team for analysis. The process only takes a few minutes.

App is frozen or unresponsive

If Linearity freezes, crashes, or stops responding, follow these steps to resolve it — from a simple force quit through to sending a stackshot to our team.